Updates
New stuff we added so your day goes quicker.
The Terms now cover Showcase, extra members, teams over their member limit and when plan changes take effect. The Privacy Policy explains how Showcase results count visits without identifying anyone.
Starter, Growth and Business now include 5, 10 and 25 team members. Add Showcase, extra members or more storage from Billing. Businesses that joined before this change keep their member limits until Dec 1.
See how it worksShowcase puts your page on every tracking screen you send, lists you in the Paquetería Ya app and brings pickup requests to your inbox. Tracking stays free in every plan.
See how it worksBuild delivery routes from each package's saved driver in the staff app. Pick the route or make a new one, choose where off-city packages go, then confirm.
See how it worksWhen a driver has several routes waiting on a trip, tap Merge routes to fold them into one. Stops keep their order and the empty routes are cancelled, not deleted.
See how it worksOpen a trip to see its routes grouped by driver and the packages still without a route. Fixed routes now have their own page with the cities they cover.
See how it worksChange as many settings as you like, see exactly what changed, then save once. Team changes ask before they happen.
See how it worksEvery Settings card now shows what it is set to. Search in English or Spanish, then open one short page for just that setting.
Turn on Accept pickup requests on your public page. Customers send their address, boxes and timing, and you confirm from the new Pickup requests page.
See how it worksIf your paquetero takes requests in the app, send one from the app and follow it under Requests on the Packages tab until it is confirmed and picked up. Otherwise Request a pickup opens WhatsApp, as before.
See how it worksFind it first under Business. See what is live, change one section at a time, publish with one button, and share it with a QR code or a printed counter sign.
See how it worksFilter saved packages by Active or Completed, search by code or destination, and copy a tracking link when sharing is unavailable.
See how it worksShow how soon you pick up and where. Customers can find your page by your handle, save you as a favorite, and find you by name if you turn on app search.
See how it worksTrips without warehouse stops show one progress card with the next action, like Mark departed. Rarer actions are under More actions. Nothing about how these trips work has changed.
Also improved
When you create a trip, pick when drivers can start their routes. It starts with your company default. With warehouse stops, routes can open by themselves once their boxes are received.
See how it worksOpen Warehouse, then Manage warehouses, to see every warehouse in a table with its location and boxes on hand. Open one to edit it on its own page.
Also improved
Add a state and country to each warehouse, without needing a full address. Trip stop choices now show the location beside the warehouse name.
See how it worksPlan up to 10 destination warehouses on one trip, plus its starting hub. Check packages and open local routes at each stop as usual.
See how it worksUnload at each warehouse and open local routes there. The rest stay on the truck. Trips with one destination work as before.
Also improved
The trip page shows the current step, the next steps and when the last one happened. Finished steps fold into one count, and Show all lists them with dates.
See how it worksOwners and staff can now handle most daily work in the mobile app, from receiving packages to trips, routes, reports and company settings.
Move the remaining stops into the order that works best. Pause the route when work needs to stop, then continue when ready.
See how it worksPrint a full trip manifest or a driver's delivery sheet. Choose the details, layout and package photos you need.
See how it worksNew packages now start as Paid. Choose Partial or Unpaid when the customer still owes money.
See how it worksOpen a package to call the sender or the receiver. Drivers can also call from their next stop and stop details.
See how it worksChoose Light, Dark or System in the mobile app. Your choice stays saved and unfinished forms keep their work.
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