Rastrea tu paquete de Estados Unidos a México. Enter your tracking code below · Ingresa tu código de rastreo.
What it is
Paquetería Ya is software for cross-border couriers — paqueterías — that collect packages from customers in the United States and deliver them to addresses in Mexico. It is built around the trip: you open one, everything you receive files into it, it departs and crosses the border as a unit, and it arrives at a hub in Mexico where routes get built and packages get handed to local drivers.
Generic delivery software assumes one warehouse serving one city, which is why most paqueterías end up running a spreadsheet on the U.S. side and WhatsApp on the Mexican side. This carries one package record the whole way, through eighteen tracked stages, and every screen updates live — when a driver marks a stop delivered in Sinaloa, the office in Texas sees it without refreshing. All of it works in Spanish or English, per person.
Features
One system for the office, the warehouse and the road. Nothing to install — it runs in a browser on the phones your team already carries.
File a package by the box it actually came in — the cardboard sizes Home Depot and Lowe's sell, or plastic bins by the gallon — or switch your whole account to weight. Type a customer's name and their phone, address and destination fill themselves. Every bin gets its own label with a QR code.
Open a trip and everything you receive files into it automatically. Mark it departed and the entire load's statuses move in one tap; mark it arrived and they flip again at the hub. Each trip carries its own P&L — charged, collected, pending, expenses, net — and closing a trip with no expenses recorded asks you first, so net never quietly equals gross.
Print the truck's QR sheet, scan it once, then scan boxes continuously as they go in. Loaded, remaining and set-aside tally live, and the screen catches the mistakes: not on this route, wrong route, already loaded, a label nobody recognizes.
Create routes once you are in Mexico, with stop order optimized against the road network instead of straight-line guesses. Drivers get a phone-first app showing only their stops, and any stop opens in Google Maps, Waze or Apple Maps.
A photo and GPS location captured at handoff, timestamped into the package's permanent history, plus a letter-size delivery receipt for insurers and disputes. You decide whether the photo appears on the customer's tracking page; the coordinates never do.
One tap at intake sends the customer a WhatsApp confirmation with their tracking number, contents, total and balance. After that they follow the package on a public page — no app, no login, English or Spanish — and you can message them from the stop before you pull up.
Press ⌘K and search the way people actually recall a package: a name, a phone in any format, what was inside, a city, or a month — "maría zapatos julio". Accents optional, English or Spanish, with filters for the rest.
Volume, revenue and revenue per pound by destination, median and P90 transit times, how long packages sit at each stage, which regulars have gone quiet, and whether you hit the dates you promised. Every cost gets logged — fuel, tolls, customs, now payroll too, with pay visible only to owners and admins — and expenses and revenue export in OFX/QIF for your accountant.
Twenty-one permissions decide who sees routes, packages, revenue or settings. Invite by link or email and watch whether it was delivered or bounced. Owners can preview the app as an admin, worker or driver, every change lands in an audit log, and each person picks their own language.
How it works
Four stages, from a box on the counter in the United States to a photo at a door in Mexico. The trip is what ties them together.
A customer drops off a box. Autofill finishes the form, the customer record saves itself, a QR label prints at the counter, and the package files itself into the trip that is loading now.
Scan the truck's QR sheet, then scan boxes as they go in, grouped by Mexican state and city. One tap marks the trip departed and moves the whole load to in transit.
The trip crosses the border and you mark it arrived at the hub — every package on it flips status at once. Nobody updates them one at a time.
Build routes on the ground, hand them to local drivers, and capture a photo and GPS at each door. Tracking pages update themselves.
Open a seeded example account — a trip mid-crossing, routes out on the road, packages already delivered with their proof attached. One click, no signup, no card.
Open the live demoQuestions
What paquetería software is, how tracking works across the border, and what it costs.
Paquetería software runs the operations of a cross-border courier — a paquetería — that collects packages from customers in the United States and delivers them to addresses in Mexico. It covers intake and labeling in the U.S., grouping packages by destination state and city, the border crossing, delivery routes inside Mexico, proof of delivery at the door, and the money side: what each customer owes and what each trip cost. Paquetería Ya is one such system, built for that route specifically rather than adapted from single-city delivery software.
The package gets a tracking code the moment it is received at the U.S. counter, printed on its label as a QR code. It then moves through eighteen tracked stages — received, labeled, loaded, in transit, at the border, crossed, at the destination hub, out for delivery, delivered — mostly in bulk, because the whole truck advances together when its trip departs and arrives. The recipient checks that code on a public page in any browser, with no app and no account, in English or Spanish, and with Paquetería Ya they also get a WhatsApp confirmation at drop-off with the tracking link.
Yes. A driver signs in on their own phone and sees only their route and their stops. Stop order is optimized against the road network, any stop opens in Google Maps, Waze or Apple Maps for turn-by-turn navigation, the driver can start a WhatsApp chat with the recipient before pulling up, and the delivery is confirmed from the phone with a photo. Owners and office staff can be marked as drivers too, so nobody needs a second account to take a run.
A photo taken at the moment of handoff and the GPS location where it was captured, both timestamped into the package's permanent history, along with who delivered it. You can print a letter-size delivery receipt carrying the photo, the timestamp, the driver and the coordinates — the document an insurer or a disputing customer actually wants. Whether the photo appears on the public tracking page is a switch you control; the GPS coordinates never leave the company.
Paquetería software is normally sold as a monthly subscription rather than a fee per package, sized to how much volume a company moves. Paquetería Ya works that way: a single monthly plan chosen by how many packages you move, with the whole product included at every level — intake, routes, the driver app, proof of delivery, tracking and reports — a 14-day free trial to start, no per-package fees and no contract. Current rates are being finalized; write to enterprise@paqueteriaya.com for a quote.
No — that split is the problem this product exists to remove. Because most delivery software assumes one warehouse serving one city, cross-border couriers end up with a spreadsheet on the U.S. side and a second system, or WhatsApp, in Mexico. Paquetería Ya carries a single package record from the U.S. counter through the border crossing to the door in Mexico, so the office and the driver are always looking at the same thing.
Yes — the whole product is in Spanish, not a partial translation. Every screen in the office dashboard and the driver app ships in both languages, each person sets their own preference and it follows them to any device they sign in on, so an office in the United States can work in English while drivers in Mexico work in Spanish inside the same account. The public tracking page and the customer portal switch languages independently, for recipients who never sign in at all.